30+ Years of Service Excellence
Unmatched Support for Your Laboratory
From precision installation to 24/7 maintenance, our certified engineers are dedicated to keeping your diagnostics running without interruption.
Service 01
Installation & Setup
Our certified engineers ensure your equipment is installed correctly and calibrated to factory standards from day one.
- Site inspection & readiness check
- Precision calibration
- IQ/OQ/PQ documentation
Service 02
User Training
We empower your team with comprehensive training programs to maximize efficiency and minimize errors.
- On-site operational training
- Troubleshooting workshops
- Certificate of completion
Service 03
Preventive Maintenance
Scheduled maintenance programs designed to identify issues before they cause downtime.
- Annual Service Contracts (AMC)
- Performance validation
- Genuine spare parts
Service 04
Logistics & Supply
A robust supply chain ensuring critical reagents and consumables reach you on time, every time.
- Cold chain management
- Real-time tracking
- 24/7 Emergency delivery